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We remind you that only the Italian version approved every year by the Italian Government has legal value.

4. Intangible Infrastructure

Data from public administrations, together with the mechanisms and platforms created to provide services to citizens, are one of the major digital assets of the PA.

This chapter is devoted to these intangible infrastructures and develops along two lines:

  • The rationalisation and enhancement of the information assets of the Public Administration by overcoming the “silo logic”, still too often adopted today and legacy of administrative processes and organisational choices made in the past;
  • The common factor of software components that are useful to all Public Administrations and which can be considered both accelerators of the digitisation process and tools for the homogenisation of the services offered.

Intangible Infrastructures are subdivided into two macro groups, as shown in Figure 6:

  • PA data, i.e. activities related to databases of national interest, open data and controlled vocabularies;
  • The Enabling Platforms, that is, platforms shared at national level by PAs.

Fig. 4.1 Figure 6 - Components of intangible infrastructures

4.1. Public Administration Data

Enhancing of public information assets is a strategic goal for Public Administration. To exploit the potential of the immense wealth of data collected and managed by the PA, it is necessary to implement a paradigm shift in their management that allows to overcome “silo logic” in favour of a systemic vision. Data must be understood as a common good, shared free of charge between public administrations for institutional purposes [23] and usable by civil society, unless the reasons for not doing so are documented and properly reasoned [24].

To implement this paradigm, the Plan identifies three areas:

  • Databases of national interest, or reliable databases, homogeneous by type and content, relevant to the performance of institutional functions of public administrations and for analysis purposes. They constitute the backbone of public information assets, to be made available to all PAs, facilitating the exchange of data and avoiding asking for the same information more often from citizens or enterprises (once only principle [25]);
  • *Open date*, or “open type data”. They involve a process designed to make Public Administration data freely usable, re-usable and redistributable by anyone and for any purpose, including commercial, provided they are not subject to particular restrictions (e.g. state secret, statistical confidentiality, Privacy restrictions defined by the Privacy Policy);
  • Controlled vocabularies and data models, which are a common and shared way of organizing recurring codes and nomenclatures in a regulated and standardized manner (controlled vocabularies) and a comprehensive and rigorous conceptualization within a given domain (ontology or shared data model).

Enhancing public assets requires careful guidance that draws on the processes of standardisation, generation, retention and reuse of data. This upgrade will bring benefits in terms of greater administrative efficiency, re-use of data for the benefit of the citizen (thus avoiding re-supplying data already held by the Public Administration) and widening the possibilities of analysis, including the understanding and prediction of social phenomena to support the process of policy making and the development of services to the citizen.

4.1.1. Databases of national interest

According to Article 60 of the CAD, databases of national interest are all the information collected and managed digitally by public administrations, homogeneous by type and content, and whose knowledge is relevant to the performance of the institutional functions of the other PAs, also for statistical purposes and analysis, using big data methodologies. In particular, databases of national interest:

  • Refer to data collected and managed by or on behalf of the managing authority so that they can respond to the credibility or authenticity of the source;
  • Have a high socio-economic relevance;
  • Are at the service of administrative proceedings falling within the competence of other Public Administrations for the performance of their institutional duties;
  • Support cross-border administrative procedures in implementation of Community standards or directives;
  • Are authoritative in the domain of reference.

In the European context, data bases of national interest correspond to the so-called **Base Register** [26], or basic components to support the interaction between public administrations and between them and the private bodies. The term Base Register is used in the **European Interoperability Framework** [27] to indicate reliable, authentic and official sources of particularly relevant data produced by Public Administrations. These data are the foundation for building public services and the public administrations have the task of managing them according to clear quality, security and privacy requirements. The current situation

Most existing public data bases have been designed and implemented in a distinct way, without the support of an overview useful to address regulatory and technical actions that can enhance data quality.

Over time this feature has generated the fragmentation of the public information assets of the Public Administration into information silos: “containers” in which the data is often replicated and stored unevenly or even inconsistently and in a misaligned manner.

The CAD (Article 60, paragraph 3a) identifies a set of databases of national interest (see Glossary):

The following data bases, governed by the regulatory context of the CAD and the Decree Law 18 October 2012, no. 179 [33]:

Article. 60 of the CAD assigns to the AgID the possibility of extending the previous list which should therefore be considered as non-exhaustive and expanding. In fact, in addition to the databases contained in the aforementioned regulatory references, there are others that are comparable to them:

  • The Public Vehicle Register (PRA) - Owner: ACI;
  • Tax Registry - Owner: Revenue Agency;
  • *catalogue of* *Public* Administration [36] - Holder: AgID;
  • The catalogue of Services for Citizens and Businesses - Holder: AgID;
  • The National Infrastructure Information System (SINFI) - Holder: Ministry of Economic Development.

The PA also has data that, if appropriately organised and managed, can form new databases of national interest. These include, for example: crime data and statistics collected by the Ministry of the Interior; mobility data (already covered by the Third National Action Plan for ‘**Open Government Partnership** (OGP)) [37] for whose release and re-use, the Ministry of Infrastructure and Transport has identified specific actions to be undertaken; the data of the regional schools and vocational training centres on the national territory present in the project *Scuola in chiaro* [38], run by the Ministry of Education, University and Research; The Economic Operators Database (BDOE) and the other data bases connected with the e-procurement; the performance scoreboard and performance indicators [39], to be implemented in the *Performance Portal* [40], run by the Department of Public Service. Strategic objectives

  • Make or adapt databases of public administrations, with the aim of reducing redundancies caused by asynchronous copies and manual intervention, promoting consistency and certainty of information.
  • Facilitate access to data by implementing APIs in order to exploit the potential introduced by the integration of individual databases, transforming them into enabling platforms.
  • Complete the migration of data from the municipal registry to ANPR.
  • Integrate ANPR with other databases of national interest, making ANPR the authoritative source of citizens’ personal data.
  • Make ANPR an Enabling Platform with secure integration APIs with other Public Administrations and third-party systems and self-service interfaces for citizens.
  • Proceed to populating the data on *IPA* [41] and *INI-PEC*, [42] as documented on their sites.
  • Ensure compliance with the quality requirements of national data bases as defined by the data quality standard *ISO / IEC 25012 *Data quality model** [43], applying the technical rules defined by AgID with the *Determination no. 68/2013* [44] for critical data bases.
  • Identify how to access each database or catalogue and produce technical-normative references.
  • Use national data bases to feed the Data & Analytics Framework. Lines of action

The strategy is based on:

  • Promoting policies and actions to foster coordination in the creation of databases and ensure their quality;
  • Actions for the enhancement of the PA’s information assets by updating the guidelines to ensure that PAs exhibiting public data follow a uniform catalogue population process;
  • Releasing the prototype of a software platform that PAs can take for free to manage and publish their open data;
  • Communication and training actions to promote the population of the national catalogue of public data.

Adoption by the PAs of national data bases of the guidelines outlined in Chapter 5 “Interoperability Model” will facilitate the dissemination of information between Public Administrations.

All PAs are therefore required to use databases and registers that are already operational and specified on the AgID site.

Subject Use of IPA and INI-PEC registers
Time Frames By June 2018
Players PA

Public Administrations populate and keep their data updated on IPA, as documented on the relative site.

Public Administrations use IPA and INI-PEC in managing their own processes.

Subject Publish list of databases of national interest
Time Frames By July 2017
Players AgID, PA

AgID will make available on its institutional site and on the portal, the list of databases of national interest and the related information sheets collected.

Public administrations holding databases of national interest shall describe them by means of a specific information sheet explaining how to use them and the main database technical-normative references.


Information sheets (release date: June 2017)

Web site with list of databases of national interest (Release date: July 2017)

Subject Integration between the national repertoire of territorial data and the catalogue.
Time Frames By December 2017
Players AgID
Description AgID will look at the alignment of the information contained in the National Directory of Territorial Data (RNDT) with respect to the catalogue, providing the appropriate operational guidance for administrations and using the tools useful for exchanging descriptions of data and territorial services that were defined in the European “Geo DCAT-AP” [45].
Result Technical Specifications (release date: December 2017)
Subject Feeding the national repertoire of territorial data
Time Frames In progress
Players PA

The documentation of territorial (or geographic) data must be done only through the National Territorial Data Directory (RNDT).

For the documentation of this data, PA uses the national profile of INSPIRE / RNDT metadata. [46]

Subject Creation of Services catalogue ( and its population
Time Frames In progress
Players AgID, PA

AgID completes the first implementation phase of the Services catalogue ( by releasing an application that allows PAs to document their services.

AgID identifies so-called early adopters among the PAs that experiment with the use of the application.

Starting from April 2017, promotional activities will also be undertaken to raise awareness and guidance on the inclusion of data in the catalogue.

Early adopter Public Administrations, starting from April 2017, will document their services in the service catalogue in accordance with the interoperability profile specifications CPSV-AP *IT* [47] and referring to the relative ontology. From 2018, the PA shall populate the catalogue.


Application for data collection (Release date: June 2017)

Early Adopter detection (release date: June 2017)

Subject Completion of ANPR population
Time Frames By December 2018
Players Municipalities, Ministry of the Interior, Sogei
Description All municipal registry data (APRs) migrate to ANPR, with collaboration between Municipalities, the Ministry of the Interior and Sogei.
Result ANPR populated with all the master data of Italian municipalities (Release date: December 2018)
Subject Adaptation of national interest databases to the Interoperability Model
Time Frames From January 2018
Players PA holders of national databases

National database-based administrations must take all measures to fully implement the guidelines and technical rules and access them in accordance with the principles set out in the Interoperability Model.

Data bases of national interest will have to ensure the flow of data towards the Data & Analytics Framework of the Public Administration.

Result ___
Subject Integration of data bases with DAF
Time Frames From January 2018
Players PA, DAF
Description Interesting PA owners of the databases described in this chapter will implement communication channels with the Data & Analytics Framework, in order to ensure that data is updated in the DAF at the time of its generation. The communication modes will be defined by the owner of the DAF and described in appropriate guidelines.

Guidelines for integration with the DAF (Release date: to be defined)

Implementation of population and production mechanisms by data holders (Release date: to be defined)

Subject BDOE economic operator database
Time Frames By July 2018
Players MIT, AgID, and all PAs holding data bases of national interest

The Economic Operators Database (BDOE) acts as the sole intermediary of the contracting authority’s request for documents or data to substantiate the requirements declared by the economic operator during the submission of the bid. It also allows to certify compliance by the contracting station of the obligation indicated in paragraph 1 Art.81 of D.Lgs 50/2016.

BDOE also provides the e-Certis service to [48] verify the statements of Italian economic operators.

The databases used by BDOE to retrieve the above information are the national registers made available by the following Administrations: MISE, Revenue Agency, Unioncamere / Infocamere, Ministry of Justice, Ministry of the Interior, ANAC, Ministry of Labour, INPS, INAIL, Casse Edili, Accredia, InarCassa and other Professionals.

The integration plan of BDOE with the aforementioned databases also contemplates the adaptation of the latter in order to fully manage the information, providing for its history.


Technical specifications for the integration of the economic operator database with procurement stations and databases supplying confirmation information (Release date: September 2017)

Integration of the Database of Economic Operators with databases that already have digital information (Release date: December 2017)

Completion of integration with databases and operations of the Database of Economic Operators (Release date: April 2018)

4.1.2. Open data

The open data are defined as “open type data” in art. 68 of the CAD and are considered to be fundamental elements in the transposition of the European Public Information Directive [49].

Public data is open if:

  • They are not related to individuals;
  • They are made available in an open format, that is, not owned, with the related metadata;
  • They are associated with a license that allows anyone the widest reuse. A maximum of two constraints are allowed: indicate the source of the data, re-use them according to the same terms for which they were originally discharged;
  • They are made available free of charge or at only marginal costs for their reproduction and disclosure, except in exceptional cases that are transparent and clearly identified by the data controlling authorities together with AgID. The current situation

Most PAs continue in activities aimed at making open and free re-use of some public data they manage. However, there are situations where no particular evolution has occurred over the years. In this context, it is noted that the quality of the data displayed is not yet of a good standard, except in a few virtuous cases. In particular, the data are not always up to date and some initiatives are apparently abandoned. Even from the point of view of documentation and metadata the situation is insufficient. The frequent lack of automation and consequent manual updating of data, the low presence of national and API standards, the adoption of various licences, sometimes incompatible with each other, are factors which hinder wider reuse of data. Strategic objectives

  • Identify databases that can be made available according to open datasets consistent with the areas described in chapter 6 “Ecosystems”.
  • Define and apply standards for generation, update and metadata of databases and promote their adoption by central and local administrations.
  • Open data bases according to a clear release plan, utilising the data automation and data management capabilities provided by the Data & Analytics Framework.
  • To make available as open-source data those that can have a strong impact on civil society and businesses by ensuring compliance with quality requirements as defined by ISO / IEC 25012 Data quality model and encouraging the release of APIs associated with them.
  • Monitor constantly (i) the adoption of Guidelines for the enhancement of public information assets [50], (ii) the achievement of the objectives of the opening process, (iii) the satisfaction of opening requests from civil society, (iv) the quality of the data released, and (v) the presence of APIs. Lines of action

The strategy for achieving these objectives focuses on the adoption of *protocol* [51] defined within the working group “Data and Open Data Management” of the Steering Committee set up under the Department of Public Services for the coordination of OT11 and OT2 interventions made under the Italian Partnership Agreement.

The strategy also provides:

  • Ongoing monitoring of the actions envisaged in the aforementioned Protocol to prepare an annual report on the enhancement of public information assets and to respond to the requests of the European Commission in the context of the implementation of the PSI 2.0 (Public Sector Information) Directive;
  • The construction of a dedicated product that allows the generation and distribution of standardised information, including through the tools of data visualisation and themed dashboards, and the availability of APIs for direct data query;
  • Making it available to all PAs open tools and platforms that will encourage the reuse of already available software and the adoption of best practices.
Subject Upgrading guidelines for enhancing public information assets and setting standards for managing and using open date.
Time Frames By December 2017
Players AgID, Digital Team

Upgrading guidelines for the enhancement of public information assets for the description of the management and sharing processes of datasets which fall within the national data catalogue.

Introduction of Open Source Platform Release Specifications for PA’s open data lifecycle management (e.g. cataloguing, data entry and updating procedures, exposure modes).


Guidelines (release date: July 2017)

Prototype open source platform on public repository (release date: December 2017)

Subject Identifying key databases
Time Frames By June 2017
Players AgID, Digital Team
Description Identifying key databases of particular interest to the community, to be made available as open data at nationally level, queryable according to the principles described in Chapter 5 “Interoperability Model” and using Shared Data Models (Section 4.1.4)
Result List of key data bases (Release date: June 2017)
Subject evolution
Time Frames By December 2017
Players AgID, Digital Team

AgID, in collaboration with the Digital Team, will provide the evolution of the current catalogue as a dedicated space to:

  • Document both open data and PA data bases;
  • Show the PA adjustment level to the DCAT-AP_IT metadata profile [52];
  • Monitor the state of progress of the PA opening process, quality aspects and reuse of data;
  • View data with data visualisation tools;
  • Facilitate data query via API, in order to support the development of applications and services;
  • Share common data models;
  • Share principles and best practice related to the data and its management.

The catalogue will also represent the only national access point for interaction with similar European data initiatives.

The development project will be made open, available on public repository in order to provide a default platform ready for reuse by PAs.

Result evolution (release date: December 2017)
Subject Population of
Time Frames In progress
Players PA

Public administrations ensure, in accordance with the guidelines for the enhancement of public information assets, the correct population of the national catalogue of data.

PAs will have to provide infrastructure for the management and publication of data provided by the aforementioned guidelines, or if they fail to do so, they will have to adopt the default platform provided by AgID and the Digital Team as set forth in the previous action.

Subject Provision of metadata describing open data bases and data according to the DCAT-AP_IT profile
Time Frames By December 2017
Players PA
Description PAs expose the metadata, databases and open data they hold, complying with DCAT-AP_IT specifications (national metadata profile fully compliant with European DCAT-AP) and following the semantics expressed by its published ontology
Result Metadata compliant with DCAT-AP_IT (Release date: December 2017)
Subject Definition and approval of the dynamic basket of datasets (National Agenda for the enhancement of Public Information Assets)
Time Frames In progress
Players AgID and Digital Team, all PAs

AgID and the Digital Team collect in a single document that can be updated from year to year:

The databases identified in previous actions;

The information regarding the opening requests of datasets by civil society;

Information on opening commitments coming from institutional initiatives such as, for example, Open Government Partnership (OGP);

The reports of key datasets that PA intends to make available in open data according to their plans of release and respecting what is generally provided in the basket itself.

Attachment 5 “Open data database basket” represents a first set of datasets and a first monitoring action. The basket was prepared considering all the datasets included in the agendas for the enhancement of the public information assets of the years 2013, 2014 and 2015, as well as datasets deriving from international initiatives (e.g. Open Data Charter, Open Government Partnership), from release plans of some Regions and central PAs and some civil society demands emerging following official public consultations.

AgID publishes the Basket on its institutional site and on

Result Dynamic Dataset Basket (release date: February of each year)
Subject Open Data Monitoring (Annual Report on the enhancement of Public Information Assets)
Time Frames In progress
Players AgID and Department of Public Services, all PAs

AgID uses the Dynamic Basket as the basis for carrying out monitoring actions envisaged in the context of the 2014-2020 Partnership Agreement [53] of art. 52 of the CAD and the implementation of the European Directive PSI 2.0 (Public Sector Information).

In particular, AgID defines and maintains an up-to-date monitoring indicator (which also considers open data quality aspects) and prepares the Report for the Enhancement of Public Information Assets (Art. 52 of the CAD).

By January of each year, AgID submits the report to the Department of Public Service that will approve it by February. AgID Publishes the Report in open data on its institutional site and on

Result Monitoring Report (release date: February of each year)

4.1.3. Controlled vocabulary and data models

In order to facilitate the process of data exchange between public administrations it is necessary to:

  • Harmonise and standardise recurring codes and nomenclatures in controlled vocabularies to be used in the implementation of public databases. Controlled vocabularies are therefore useful resources to initiate the standardisation process of the PA’s data and to provide to businesses and private reference points for the populations of their databases;
  • Identify and define data models (ontologies) that are shared in particular for cross-data across different application domains (e.g. people, organisations, services, places). The current situation

The *initiatives at European* [54] and national level conducted in the context of the PA data base surveys highlight the need to define controlled vocabularies and shared data models (ontologies). For metadata profiles of data and services, AgID has already created and identified reference ontologies and a series of controlled vocabularies for use in the Italian context.

For some controlled vocabulary, it is necessary to keep track of the temporal evolution. Consider, for example, that there are no controlled vocabularies that allow a reconstruction of the historical evolution of the names of Italian municipalities or foreign states. While some initiatives to fill these gaps have already begun, it is necessary to define how to update and deliver vocabularies in order to make them a strategic asset. Strategic objectives

  • Identify and / or define reference data (ontologies) databases, in particular for cross-data across the different application domains and key databases identified in the actions provided in Section 4.1.3, also utilising specific competences from the research world.
  • As part of the new, as described above, provide a publicly accessible list by API, which references the controlled vocabularies and reference ontologies.
  • Provide for each controlled vocabulary and data model the identification of a responsible entity that ensures its maintenance.
  • Manage the Historicisation of Vocabularies. Lines of action

The implementation of the ontologies and the public list contained in the new is carried out by AgID, which identifies both controlled vocabularies (from those internationally recognised and usable in the Italian context), as well as Public Administrations that represent authoritative sources for the vocabularies and ontologies controlled by them. Along with these administrations, AgID establishes how to update and publish controlled vocabularies and ontologies.

Subject Implementation of the Register of Vocabularies and Data Models
Time Frames From May 2017
Players AgID and other PAs

The following activities are carried out for the implementation of the Register of Vocabularies and data models:

  • Analysis of reference ontologies and controlled vocabulary for the PA;
  • Definition of reference ontologies for the key data bases identified in 4.1.3 and for cross-data to different application domains (eg places and organisations);
  • Publishing ontologies and vocabularies controlled through the new;
  • Analysis of needs and resources already available;
  • Identifying a first set of controlled vocabularies and their related owners;
  • Definition of the register
Result Release the first version of the register (Release date: January 2018)
Subject Implementation of the Register of Controlled Vocabularies and Data Models
Time Frames From January 2018
Players PA

The PAs owners of national interest databases, as defined in art. 60 of CAD, are required to standardise data based on the resources contained in the Registered Vocabulary Register and Data Models.

The other PAs initiate a process of standardising their data based on the resources contained in the controlled vocabularies and data models.


4.2. Enabling platforms

Enabling Platforms are solutions that offer key, transversal, and reusable functionality in individual projects, by standardising their delivery methods. They remove from administrations the need to purchase and / or implement common features across multiple software systems, simplifying design, reducing the time and cost of creating new services, and providing greater IT security. Some examples addressed to citizens and businesses are identification, billing and payment services. Other platforms are mainly addressed to the PA but are equally enabling, such as the National Resident Population Register (ANPR).

In this way it will be easier for administrations to offer citizens and businesses a more uniform and simpler way of interaction and collaboration.

4.2.1. The current situation

The Enabling Platforms process has already begun. Some platforms are already operational, but not yet used by all administrations, others are under construction or planning.

Enabling Platforms that accelerate and standardise the development of digital services for the citizen and the company and which operate at numerous administrations are highlighted:

  • ***CIE*** [55] (Electronic Identity Card): Identity document with elements for the physical identification of the holder, issued on computer support by the municipal authorities, with the prevailing purpose of showing the identity of its holder;
  • ***SPID*** [56] (Public Identity System): an authentication system that, through credentials classified on three levels of security, enables access to services to which it provides certified identification data;
  • ***PagoPa*** [57] (Electronic Payment Management to the PA): a system that interconnects all payment service providers with public administrations and allows the citizen to make the payment by choosing the preferred instrument and entity. The system also provides PAs with automatic reconciliation and reporting;
  • ***Electronic invoicing*** [58]: Handles PA’s passive billing and allows administrations to optimize internal processes by integrating the electronic invoice into accounting processes and enabling automation of the order cycle;
  • ***ANPR*** [59] (National Register of resident population): the central registry of all citizens and residents in Italy. It contains the personal data, the addresses of residence and domicile (physical and digital) and represents the reference archive of natural persons for all other national systems (migration from local registry to the central registry).

Among the Enabling Platforms under design are listed:

  • ComproPA: National system of e-procurement which interconnects, in interoperable mode, all players in the process of e-procurement by ensuring the management, digitalization and governance of the entire public procurement lifecycle in compliance with the Procurement Code and European Directives’ provisions;
  • Notice system and courtesy notification: a system, in conformity with the eIDAS provisions [60], allowing citizens to receive and send notices and courtesy notifications, also with legal validity, in digital format, to and from the entire PA, ensuring traceability, integrity, confidentiality and non-repudiation;
  • SIOPE+: Evolution of the SIOPE system (Useful for cash flow management) aimed at ensuring the analysis and evaluation of expenditure, monitoring and control of public accounts and promoting the implementation of fiscal federalism through harmonization and standardization of schemes and data flows;
  • NoiPA: Evolution of the current system of staff management who provides salary services to the PA, which will add functionality to the management of non-economic components of the staff, also in support of the recent PA reform (Law 124/2015 “Delegations to the Government on the Reorganisation of public Administrations”);
  • National administrative procedures management system: Guarantees digital communication between citizens and Public Administration through the digital home office. It permits the dematerialisation of administrative procedures, thus contributing to the realisation of a cooperative system between administrations that makes the document flows between them interoperable, resulting in unitary data management, events and unstructured IT documents;
  • Conservation poles: Public Administration system for the provision of document retention services, with the involvement of the Central State Archives which permits the permanent storage of Public Administration digital archives.

4.2.2. Strategic objectives

  • Complete the implementation of Enabling Platforms and promote their adoption.
  • Enhance existing Enabling Platforms by improving or adding new features, constantly adapting the technology used and the level of security.
  • Implement the Enabling Platforms already designed.
  • Identify and implement any new Enabling Platforms that act as accelerators for the PA digitisation process.

4.2.3. Lines of action

AgID produces and maintains the list of Enabling Platforms. They will be candidates to become Enabling Platforms, new or existing solutions that implement basic and transversal capabilities for Public Administrations.

Planning for the implementation of individual Platforms is conditioned by aspects such as:

  • Set-up costs (including platform implementation costs and migration / adaptation costs incurred by PAs accruing to the Platform) and running costs;
  • The overall savings resulting from the adoption of the Platforms;
  • The potentials introduced by the Platforms themselves in terms of new digital services to be delivered to citizens, businesses and PAs.

During the implementation and the operation of the Platforms, the public authorities responsible for it ensure: (i) coordination between the various initiatives, in order to promote consistency between all actions; (Ii) the monitoring of each project in order to enhance the experience gained in the previous initiatives; (Iii) technical compliance with the Interoperability Model and evolutionary adjustments resulting from the issuance of new rules; (Iv) operational continuity and adequate performance levels; (V) system security.

Public Administrations follow the instructions in Chapter 12 “Public Administration Guidelines” as far as the costs of adapting and implementing applications that require functionality from the Enabling Platforms (e.g. enhancement of digital payment or Authentication services).

In the specific systems of e-procurement, Administrations that are not already in possession of electronic platforms for trading will not be able to invest in the development of new platforms in contrast to the general principles and, in particular, the technical rules issued by AgID. See the cited Chapter 12 for more details.

Continuing with existing activities for the implementation of the Agenda for simplification, the overall architecture of business services will be defined by identifying components and their interfaces in accordance with the PA Interoperability Model.

Subject Integration with SPID
Time Frames By March 2018
Players AgID, PA
Description Public Administrations must implement SPID in all digital services that require existing and new authentication by March 2018, or within 24 months of activation of the first Identity Provider, as defined by the D.P.C.M. on 24 October 2014. The implementation is concluded with the countersignature, by AgID, of the SPID convention sent by the PA [61].
Result Completion of SPID integration in Public Administration online services (Release date: of March 2018)
Subject Design of the ComproPA system architecture
Time Frames By September 2017
Players MEF, MIT, ANAC, AgID, Consip, Regions and ANCI

MEF, MIT, ANAC, AgID, Consip, Regions and ANCI, each according to the tasks and competences set out in the Procurement Code, define:

The technical rules of the electronic platforms for the purchase and negotiation of contracting stations, in accordance with standards and European best practice reference and technical rules for interviews and interoperability of data between systems of e-procurement issued by AgID;

The infrastructures necessary to the operation of the ComproPA system through the interconnection of e-procurement with the databases and national systems involved in the public procurement process.

Result Definition of Infrastructure rules and design (First version release date: September 2017)
Subject Commissioning of the ComproPA system
Time Frames By October 2018
Players PA (proprietor), MEF, MIT, ANAC, AgID, Consip, Regions and ANCI

The administrations adhere to the ComproPA system gradually, in compliance with the deadlines laid down in the European Public Contracts Directives.

The administrations exercise their functions as a procurement station through the use of electronic purchase and trading platforms conforming to the design of the architecture of the ComproPA system, in the following terms:

  • Use of a platform already owned by the administration;
  • Use of the platform made available by one of the aggregators identified by ANAC;
  • Reuse of the software of platforms already in use with other public administrations;
  • Use of e-procurement platform services offered in SAAS by market operators according to the acquisition arrangements referred to in paragraph 512 of Law no. 208/2015.

AgID, in agreement with MEF, MIT, ANAC, Consip, Regions and ANCI:

  • Coordinates the infrastructure implementation activities required to operate the ComproPA system;
  • Plans the necessary actions for subsidiary and change management to facilitate the adaptation of public administrations to regulations in the established times.
Result ComproPA system in operation (Release date: October 2018)
Subject Electronic billing
Time Frames By November 2018
Players MEF and the Revenue Agency, AgID, Regions and ANCI

Administrations and, in general, all VAT entities adopt electronic invoicing by integrating with the Interchange System (SOI) [63] in accordance with current regulations.

The MEF, in agreement with the Revenue Agency, the AgID, the Regions and the ANCI, issues the transposition measures of the 2014/55 / EU European Electronic Billing Directive, which will result in adapting the systems to allow the issuance and receipt of electronic invoices in European format.

The administrations evolve their systems to allow the electronic invoice to integrate with accounting processes and order cycle automation in accordance with the technical rules for data sessions and interoperability between systems of e-procurement issued by AgID.


Transposition Directive 2014/55 / EU

SDI Adaptation

Adapting PA electronic billing systems

(Release date: November 2018)

Subject CIE service completion
Time Frames By December 2018
Players Ministry of the Interior, Municipalities

Within the framework of the CIE project, implemented by the Ministry of the Interior, the municipalities are responsible for activating the electronic identity card distribution services.

According to the planning approved by the Ministry of the Interior, by October 2017 about 450 Municipalities will activate the system and distribution of CIE to its citizens, achieving a total of 50% of the population.

From October 2017, the distribution of the CIE system is expected in the remaining Municipalities [64].

Result CIE Services activated in all municipalities (Release date: December 2018)
Subject SPID project
Time Frames By December 2017
Players AgID
Description Evolution of the SPID system, also in conjunction with the CIE project, through the necessary maintenance, rationalisation and simplification of authentication tools. Integration with the Public Prevention of Credit Fraud in Consumer Credit - Identity Theft (SCIPAFI).
Result Advanced SPID system (release date: December 2017)
Subject Monitoring SPID Implementation by PAs
Time Frames By March 2018
Players AgID, PA
Description AgID will design a SPID implementation plan with PAs that have not yet done so and will monitor its execution.
Result Effective SPID adhesion by PA (Release date: by March 2018)
Subject PagoPA project
Time Frames In progress
Players AgID
Description PagoPA system evolution, also in conjunction with the SPID project, through the necessary maintenance, rationalisation, and simplification to improve user experience, add a mobile user interface and open to new forms of payment.
Result Evolved PagoPA system (release date: December 2017)
Subject Notice and courtesy notification system
Time Frames From April 2017
Players AgID and PA

Creating a system that allows the citizen to receive notices and courtesy notifications in digital format, with legal value, from the whole PA.

Administrations launch and distribute the use of the national infrastructure for issuing alerts and courtesy messages to be sent to citizens on various digital channels for full use of the digital home.


First release of the project (release date: December 2017)

Starting use by the PA (Date of release: January 2018)

Subject National standardisation of business services
Time Frames By December 2017
Players AgID, Public Services, MISE, Regions, Unioncamere

In the continuation of the activities for the implementation of the Agenda for simplification, regarding the interoperability of the systems of the involved parties, the overall architecture of business services will be defined by identifying the components and their interfaces in compliance with the PA Interoperability Model.

This line of action launches the Ecosystem Development and sustainability [65], as far as the Competitiveness and Business Development mission is concerned.

Result Definition of architecture, components, and application interfaces (Release date: December 2017)
Subject Evolution of the SIOPE system (SIOPE+)
Time Frames In progress
Players General State Accounting, Bank of Italy, AgID and PA

The definition phase of the details of all the organisational, architectural and functional aspects of the new system is completed and the implementation phase is underway, which will be completed by June 2017. When finished:

  • All the infrastructural and application components of SIOPE+ will be made available on the Bank of Italy and MEF platforms;
  • It will involve a pilot group of banks and entities, identified in concert with the associations of stakeholders, which will have to make the procedural changes needed to start the pilot phase.

In July 2017 the pilot phase will start.

From January 2018, the scope of the new project will be expanded, reinforcing, if necessary, the infrastructure components in order to properly manage the new volumes. In particular, the IT components required for the extension of revenue recognition and central PA operations will be finalized.

The administrations are responsible for adopting systems to join the SIOPE+ in accordance with the plan defined by the General State Accounting, in agreement with the Bank of Italy and AgID and the local PA representatives.

Administrations can participate by adopting their own systems or those offered by the General State Accounting in a subsidiary logic or alternatively using services provided by other intermediaries.


Completion of SIOPE+ (Release date: June 2017)

Pilot phase implementation (release date: December 2017)

Launch of SIOPE+ (release date: January 2018)

Subject Evolution of the NoiPA system
Time Frames In progress
Players MEF, AgID and PA

The intervention strategy provides for (i) the new public management system to cover all administrative personnel management processes and (ii) the PA staff data base.

The MEF will implement the new NoiPA system within 2018.

Administrations not yet members of the system will be able to communicate their membership to plan migration in 2018, subsequently adopting the NoiPA system with the programming agreed with the MEF.


Conclusion of the new NoiPA system (Release date: December 2018)

PA adhesion (release date: starting from 2018)

Subject Implementation of national administrative procedures management system
Time Frames From May 2017
Players AgID and PA
Description The National Administrative Procedures Management System is implemented through AgID’s definition of the rules for interoperability of document flows (document, file, protocol) implemented by Public Administrations to join the system. Among the implementation rules will be defined how to implement a system of verification by the citizen of document authenticity. Following the issuance of the Interoperability Guidelines and Rules, the implementation phase of APIs will start.
Result Interoperability guidelines and rules (Release date: June 2018)
Subject Conservation Pole Implementation
Time Frames From May 2017
Players PA and Central State Archive
Description The administrations participate with the Central State Archive to develop the Conservation Poles of Digital Archives and to define interchange rules for interoperability of conservation systems. A regulatory adjustment path will be initiated to ensure that conservation services ensure that at least one operational copy of each stored computer document is present on the national territory.
Result Conservation Poli Constitution (Release date: by December 2018)
Subject ANPR
Time Frames By December 2018
Players Ministry of the Interior, Municipalities

The Ministry of the Interior integrates into the ANPR system the capabilities required to manage civil status services and leverage lists.

Municipalities adopt extended ANPR functionality through application integration with their systems or through the use of web applications.

Result Use of ANPR by municipalities (Release date: by 2018)


[23]Article 50 CAD.
[24]Article 68 CAD.
[33]Converted into the law of 17th December 2012, no. 221.
[39]Legislative Decree 27th October 2009 no. 150.
[45]Cf. Glossary
[46]Decree 10th November 2011 Official Gazette no. 48 of 27th February 2012 s.o. no. 37
[48]Cf. Glossary
[49]Directive 2013/37/EU “PSI 2.0 (Public Sector Information)”, transposed in Italy with the Legislative Decree no. 102/2015.
[52]Cf. Glossary
[60]Electronic Identification Authentication & Signature (Cf. Glossary)
[61]For more information **.
[64]For more information, visit **
[65]Cf. chapter 6 “Ecosystems”