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2.4. Macro-phase 1: Identification of requirements

In this macro-phase, the public administration defines the requirements (needs and constraints) that affect the options for the identification of a solution; it is recommended to prepare a document (without any format restrictions) describing the identified requirements to be used in phases that relate to the comparison and assessment of solutions.



Individuazione delle esigenze


Identification of requirements

Fase 1.1

Analisi del bisogno

Phase 1.1

Needs analysis

Fase 1.2

Individuazione dei vincoli

Phase 1.2

Identification of constraints

Fase 1.3

Definizione delle esigenze

Phase 1.3

Definition of requirements


Analisi delle soluzioni a riuso delle PA e delle soluzioni open source

[lettera b), c) dell’art. 68 comma 1]


Analysis of reusable PA solutions and open source solutions

[letters (b) and (c) of Article 68(1)]


Analisi delle altre soluzioni

[lettera a), e), f) dell’art. 68 comma 1]


Analysis of other solutions

[letters (a), (e) and (f) of Article 68(1)]

2.4.1. Phase 1.1: Needs analysis

The administration defines its own needs for the identification of the software solution. In doing so, it takes into account that defined in the Acquisition programme and in the Public works planning (Article 21 of Legislative Decree No 50 of 18 April 2016).

The activities anticipated in this phase are:

  • an analysis of the context through the description of the characteristics of the administration: purpose, structure and organisation;
  • a description of the operational flows involved in the software to be acquired, which the public administration puts in place as a follow-up to the administrative procedures;
  • the optimisation assumptions for the flows in relation to the software to be acquired;
  • identification of the ‘tools’ (definition of objectives) needed to implement the identified operational processes;
  • declaration of requirements, i.e. the needs to which the software must respond, providing for a differentiation between indispensable and non-essential requirements.

This phase concludes with the:

  • identification of the needs of the public administration.

2.4.2. Phase 1.2: Identification of constraints

The administration shall describe the constraints that will affect the supply of the software solution. The activities anticipated in this phase are:

  • identification of the budget resources available (hereinafter Tbudget) to ensure the availability and production of the solution to be acquired (possible data reclamation and migration from existing systems, installation, customisation, integration with existing systems, training, start-up support, management activities, payment of any surplus, etc.);
  • estimate of the time required to implement the solution (hereinafter referred to as Ttime), which the public administration can absorb;
  • any standards and guidelines that the software should follow in its technical implementation, such as for example:
  • any other constraints of interest of the administration.

This phase concludes with the:

  • identification of constraints (economic and time-related) that affect the choices of the administration.

2.4.3. Phase 1.3: Drafting of the document describing the requirements

The administration shall draft a document describing its requirements to be used in the subsequent stages of the comparative assessment.

The activities anticipated in this phase are:

  • drafting of the document describing the requirements, which shall contain the results of the previous phases 1.1 and 1.2.

This phase concludes with the:

  • availability of the document describing the requirements.